GCBS

CUSTOMER SERVICE

 In this day and age, local Office and Janitorial Supply stores are few and far between.  Many of them have either been bought out by larger companies or gone out of business because of their inability to stay competitive with the big boys or they didn’t have a good customer service staff.  GCBS has been committed from day one to having the most courteous and knowledgeable customer service department in the industry.  There is nothing worse than calling a supply company and getting put on hold forever or getting a customer service person that might know what a pencil is.  Here at GCBS our customer service department has over 60 years of combined experience in the industry.  Try calling a Superstore without one of their part numbers.  Get ready for a miserable conversation! 

By calling GCBS you will receive fast, courteous answers to any question that you might have.  When you call the office you will not get a computer that prompts you till you are dizzy nor will you have to wait very long to place an order.  Our staff will even assist you in saving money on substitute items that you might want to consider to help with your office budget. We make sure that your supply ordering is a fast, friendly experience.  If you haven’t tried using GCBS for your supply needs, we invite you to experience the Real Difference!

Now we have to mention our latest addition to our customer service department.  Our new website www.gcbs.net has taken off with incredible success and response.  If you like ordering online email us to get set up as a user.  We have the ability to put your common items on a contract on the web. This will enable you to shop quickly and accurately.  You will even receive an email confirmation to let you know that everything is in process.  How is that for keeping up with the Jones’s?